When I received the claim the Insured’s, an elderly couple, were very distressed due to the inaction from previous parties. Nonetheless, I immediately allocated Ethos who have gone above and beyond since the claim has been allocated. Aaron offered to call the customer direct and because of this we have managed to restore the Insured’s faith in (us) and their trust in the claim process. Please note this is just one of many positive comments I’ve received from Ethos and just wanted to pass this one on as the Insured also requested we pass on the positive feedback as well.
Loss Adjusting Firm
Internal Claims Adjuster
Nick Smith was our Project Coordinator and was wonderful. Shortly after the fire at our property, my husband had a stroke and Nick looked after everything for me. It was so stressful, but he made it easy for us. We truly appreciated his professionalism and great work.
Insured
Ethos are a great company to work with. Great service, never any complaints and it’s great to see an environmentally friendly builder in the market.
